Do we get our money back if we have to cancel?

You can cancel a game free of charge if you send us an email with the cancellation at least 14 days before the game starts. If you cancel the game between 14 days and 3 days before the game is played, a cancellation fee of 50% of the price of the game will be charged. If you cancel the game on or after the third day before the game is delivered, you will owe the entire price of the game.

Instead of cancelling, you can also move the game.

Read more about moving a game.

Read more in our general terms and conditions