Friendly cancelation conditions

Unwanted unexpected things can happen in life. That’s why we offer friendly cancelation conditions in case you are forced to cancel the event.

Surprise roadtrips

Cancellation due to Covid19 related complaints

If one of the participants have Covid19-related complaints at the time that the event will take place, so that he or she cannot be present they have 2 options:

1: get a 100% refund
2: receive a voucher, so that you can make a reservation at a later time.

Cancellation due to Covid19 measures

Most events we organize take place in small groups and can still take place even with covid measures. In case there are official measures taken by the government of your country which prevent the event from taking place, you have 2 option:

1.: get a 100% refund
2: receive a voucher, so that you can make a reservation at a later time.

Cancellation for other reasons

In case of cancellation for other reasons, a fair policy applies. If we have not yet incurred any costs, you can cancel free of charge. If we has already incurred costs, they will be charged. You will then receive a refund, minus the costs incurred.

Team Breakout

Team Breakouts can be played untill 1 year after purchasing the product. If for any reason you are not able to play the Team Breakouts within that year, please contact us. We will extend the validity with 1 more year.

Please read our 100% satisfaction guarantee for Team Breakouts. It means that if you are not 100% satisfied we will send you a refund.