Can we make a payment arrangement if full payment is not immediately possible?

Yes that is possible. You can send us an email or give us a call to discuss the possibilities.

Do we get our money back if we are not satisfied?

Yes. We have a 100% satisfaction guarantee. We will contact you after the game to see if everything went well. We hope everyone is satisfied. In that case we would love to receive a positive review! If you are not 100% satisfied, we will send you a...

Do we get our money back if we have to cancel?

If we have not yet started making the game, you can cancel free of charge. If we have already started, it is only possible to schedule a new date / time for the game free of charge. The only condition we impose is that the content of the game does not have to be...

Which payment methods do you accept?

You will receive an invoice after booking. You can pay the invoice via bank transfer, iDeal, Bancontact, Giropay and all mayor credit cards.

Are there additional charges if I change the time or date?

No, there is no charge for changing the date or time. You can send us an email or give us a call to inform us of the new date. It probably won’t be a problem to schedule a new date or time for the game. There is only one condition, the new date must not take...