Can we make a payment arrangement if full payment is not immediately possible?

Yes that is possible. You can send us an email or give us a call to discuss the possibilities.

Do we get our money back if we are not satisfied?

Yes. We have a 100% satisfaction guarantee. We will contact you after the game to see if everything went well. We hope everyone is satisfied. In that case we would love to receive a positive review! If you are not 100% satisfied, we will send you a...

Do we get our money back if we have to cancel?

You can cancel a game free of charge if you send us an email with the cancellation at least 14 days before the game starts. If you cancel the game between 14 days and 3 days before the game is played, a cancellation fee of 50% of the price of the game will be charged....

Which payment methods do you accept?

You will receive an invoice after booking. You can pay the invoice via bank transfer, iDeal, Bancontact, Giropay and all mayor credit cards.

Are there additional charges if I change the time or date?

No, there is no charge for changing the date or time. You can send us an email or give us a call to inform us of the new date. It probably won’t be a problem to schedule a new date or time for the game. There is only one condition, the new date must not take...