Capture The Flag:Search the Flag. Discover each other!

Completing the questionnaire takes about 10 minutes. The questionnaire must be completed no later than 3 days before the game starts. We need the next 3 days to create the game for you.

How can I see who has completed the questionnaire?

After booking, you will receive an email with a personalized link to the questionnaire. Everyone who uses this link to complete the questionnaire will be included in the game.

You’ll need to form the teams yourself. You can do this beforehand or have the players form teams on the spot. In the latter case, it’s a good idea to schedule a few minutes before the game so the players have time to form teams.

1. Fewer players than estimated
We ask you to estimate the number of players beforehand. This estimate may be slightly too high. That’s no problem. If the actual number of players is less than your estimate, you will receive a credit invoice with a refund after the game. We base the “actual number of players” on the number of players who completed the questionnaire.

1.1. Removing player(s) before we start building
Sometimes someone completes the questionnaire but doesn’t participate in the game. If you want this person to no longer appear in the game, please send us an email with their name. We will then remove their responses. If we receive the email before we start building the game, this can be done free of charge.

1.2. Removing player(s) after we’ve already started building
If we’ve already started building the game, you can request up to 24 hours in advance that we remove the player’s name and answers from the already-built game. In this case, we will charge an additional fee of 10% of the total price.

1.3. Players drop out last minute on game day
It’s possible that one or more people can’t participate on the day of the game, for example due to illness. That’s no problem. The other players can still play the game. Please keep in mind that the name(s) and answers of the absent player(s) will remain in the game. At that point, we will no longer be able to edit the game and remove player names and answers.

2. More players than estimated
We ask you to estimate the number of players beforehand. This estimate may be slightly too low. That’s no problem. If the actual number of players exceeds your estimate, you will receive an additional invoice after the game. The “actual number of players” is based on the number of players who completed the questionnaire.

2.1. Adding additional players if the questionnaire is not yet closed
You can simply forward the questionnaire link to the additional player(s), as long as we have not yet started building the game. You will receive an additional invoice for the additional players afterward.

2.2. Adding additional players if the questionnaire is already closed
If you need to add a player at the last minute, while we have already started building the game, this is possible under certain conditions. You can ask us up to 24 hours in advance to reopen the questionnaire. We will charge 10% of the total price for this.

2.3. On game day, players join at the last minute.
It is not permitted to allow additional players to play on game day if they have not completed the questionnaire and therefore have not accepted the terms and conditions.

That depends on what exactly you want to test. You can already open the app to test if it works properly. If the app doesn’t work as expected, check that you granted all the necessary permissions during installation. Give permission for the app to use:

• Use GPS
• Send push notifications
• Use camera
• Use photos

If you don’t grant permission, the app won’t work and you won’t be able to play the game.

Don’t start the game itself yet. If you do, the game will actually start.

Note: The username and password only work 24 hours before the game starts. If you log in beforehand, you will receive an error message.

Yes, that’s possible. It’s possible to have players complete the questionnaire without knowing which game they’ll be playing. The questionnaire won’t reference the game. Players will receive a confirmation email, but it won’t reference the game.

The questionnaire will be located on breakoutbandits.com. Players can read about our games and get a hint about what they’ll be doing. If you want to prevent this, you have two options:

1. Create a form yourself and send us your answers (€100).

• Reserve the game as you normally would.
• You’ll receive a link to the questionnaire. Normally, you would share this link with the players. Don’t send that link to the players now.
• Create a form yourself (for example in Google Forms) with the questions from the questionnaire. (View the questions)
• Ask the players to fill out the self-created form.
• Download the answers and send them to us by email.
• We will manually process the answers in our system.
• Due to the extra work, we charge an additional €100 for this option.

2. Manually collect answers by email and enter them yourself (free)

• Reserve the game as you normally would.
• You will receive a link to the questionnaire. Normally, you would share this link with the players. Don’t send that link to the players now. Instead, send the players an email with the questions from the questionnaire. (View the questions)
• Ask the players to reply to you as the game master with their answers.
• Copy the answers from the emails into the questionnaire. Do this for all players.

The number of players is essentially unlimited. For large groups, there are several options:

1. All players play the game in one large group. With such a large group, you have to think carefully about who you ask to complete the questionnaire. There are three sub-options for this:
   • All players complete the questionnaire. This is possible, but it will likely be quite difficult to get the correct answer.
   • The questionnaire is only completed by the management/board (or similar), and all players must provide the correct answers provided by the management/board (or similar).
   • No one completes a questionnaire, and we design questions specifically about the company, not about the people playing the game. (Note: There’s an additional charge of €100 for personal questions.)
2. Players will be divided into small groups (by department, class, etc.). Multiple games will be played simultaneously. Each game has its own winner. In this case, we’ll create multiple games. (Note: There will also be multiple setup costs.)

Contact us to discuss the best option for your group.

The game can be played anywhere, in principle. Whether in a big city or a small village. In the middle of the woods, a meadow, or in the dunes. It’s practically all possible.

Please note the following conditions:

• The location must be outdoors and GPS reception is available. (So, not in an indoor shopping mall or the metro).
• Mobile internet access is available at the location.
• It is possible to walk at least 3 to 4 kilometers from the location. (It’s not a requirement, but it’s certainly nicer if it’s not one long, straight road.)

The game works like a pedometer. It’s about the distance players walk. Players can determine their own route. Most teams choose one of the following options:

1. Start at location A and finish at location A. Players can run their own route, as long as they finish at the same location where they started.
2. Start at location A and finish at location B. (Such as a bar for a drink) Players can run their own route to location B.

Per team

• Good walking shoes
• A smartphone with a full battery and sufficient data. The app requires an internet connection to function properly.
• One smartphone is required per team. However, it’s helpful if everyone has a smartphone, so that if one smartphone dies, the team can continue with another.
• We use the free Loquiz app for the game. Install the app before the game starts. (See instructions in the other FAQ)

The standard questionnaire contains the following questions.

• Who is the most famous person you have ever met?
• Which TV show do you think you could win?
• Are you a folder or a crumpler? In the sense of: what do you do with your toilet paper? Do you fold it neatly or crumple it into a ball?
• When was the last time you did something new?
• Looking back, what was your biggest fear as a child?
• Is the glass half full or half empty?
• Who has inspired you the most in your life?
• You have 20 minutes before zombies attack. What would you do?
• Have you ever cheated on a test?
• Do alien life forms exist in the universe?

Do you want other questions? That’s possible! You can also come up with 10 questions yourself when registering. That way, you make the game even more personal!

That depends on what “last minute” means. We need three days to prepare the game. You can let us know the final number of players up to three days before the start date.

If you don’t know the exact number of players when you book, you can make an estimate. If the actual number of players differs from your estimate, you will receive an adjusted invoice after the game.

Cancellation
You can cancel a game free of charge if you email us your cancellation no later than 14 days before the game starts. If you cancel between 14 and 3 days before the game is scheduled to be played, a cancellation fee of 50% of the game price will be charged. If you cancel on or after the third day before the game is scheduled to be delivered, you will be charged the full price of the game.

Rescheduling

You can send us an email or call us to let us know the new date. Reschedules are likely no problem. There’s just one condition: the new date must not take place within 3 days of the game. We don’t charge a fee for rescheduling the game unless you ask us to add or remove players. In that case, we charge an additional 25% of the total price.

Please read our terms and conditions (articles 8 and 9) for more information.

We have two options:

1. Phone support

With this option, you play the game completely independently. No one from Breakout Bandits will visit you.

The game leader will receive an email before the game with the rules, login information, and an activation code to start the game. If players have any questions during the game, we offer phone support.

From our office, we can monitor all the teams’ locations live and monitor the answers given. This allows us to provide detailed support if a player calls and requests assistance.

In this case, a Breakout Bandits game leader will not come to your location. This keeps costs low. When booking, you must specify a game leader. This can be you or someone else.

The game leader has the following responsibilities:

• Ask the players to complete the questionnaire
• Confirm that all players have completed the questionnaire
• Send all practical information to the players
• Assemble the teams
• Start the game

The game leader does not see the game answers, allowing them to combine playing the game with leading the game.

2. On-site Support

With this option, a game leader from Breakout Bandits will come to your location, and we will take care of everything related to the game: we will explain the game, provide on-site support, and ensure you don’t have to do anything during the game.

As a bonus, the players will receive snacks and drinks for the journey. At the end, we will organize a small awards ceremony with a prize for the most creative photo and, of course, a nice trophy for the winners.

Please note: in this case, a game leader from the client is still required. This person must distribute the questionnaires and practical information beforehand. Breakout Bandits will take care of everything else on the day itself.

That’s no problem. It’s no problem if you start a few minutes earlier or later. You don’t need to contact us. If the schedule changes by more than an hour on game day, please call us. We can then adjust our phone support accordingly.

If we start later, will we have less playing time?

The total playing time remains the same if we start later.

If you’re interested, you should arrange a suitable reward for the winning team. In our experience, eternal fame is a nice reward for most winners.

Yes. You can go through all the answers afterward, perhaps during drinks. That’s guaranteed to lead to a great conversation! You can also take it a step further and use the answers to delve deeper into the topic in a team meeting.

The answers can be viewed in two ways:

1. Via the app
The answers will remain available in the app for a few days.

2. Via a website
All players will receive a link to the website after the game. These answers will remain permanently available. If you would like your data deleted, please contact us, and we will delete it at your convenience.

When booking, you can specify that the game language should be Dutch or English. It’s also possible to play the game in another language, but it will take us longer to develop it. In that case, please contact us first to discuss the options.

Which app should we use to play the game?

The game is played with the Loquiz app. You can download this app for free from the App Store and Play Store.

After booking, you, as game leader, will receive an email with all the practical information, which you can forward to the players. This email contains a link to the app. Want to check out the app now? Download the Loquiz app using the links below.

• App Store: https://apps.apple.com/nl/app/loquiz/id575826783
• Play Store: https://play.google.com/store/apps/details?id=ee.loquiz&hl=nl&gl=US

Note: You need a username and password to use the app. So you can’t do much if you download the app without ordering the game.

Who needs to download the app?
Each team needs one smartphone with the app installed. However, it’s helpful if several people on the team have the app on their smartphones, so that if one smartphone fails, the team can continue with another.

When do we need to download the app?
The game leader will receive an email with all the practical information after they have agreed to start building the game. The email also contains the link to download the app.

The game leader can decide when to forward the email with practical information to the players. It’s recommended to do this well in advance so the players can download the app beforehand.

What are the minimum requirements?
The smartphone with the app installed requires an internet connection and GPS. Please also grant permission for the app to use:

• Use GPS
• Send push notifications
• Use camera
• Use photos

View the minimum requirements on the Loquiz website: https://loquiz.com/support/supported-devices/

Can we use the app on multiple devices simultaneously?
No. Each team must have one smartphone available to play the game. The game cannot be played on multiple smartphones simultaneously. If there are problems with one phone, it is possible to switch phones. You will receive instructions for this in the app.

Yes, no problem. Please note that the tablet must have an internet connection.